Everything you need to know right here.

Our current situation

We’re currently offering breaks at our Sandpipers centre. These breaks are designed to give you a change of scenery where you can rely on expert care in fully accessible surroundings.

We’re thrilled that our breaks no longer have any isolation period whatsoever, which means your relaxing stay at Revitalise can begin straight away. Your health and safety is our number one priority which is why measures such as temperature checks, social distancing and Covid-19 tests are in place for your peace of mind.

Our expert team are also working hard to plan activities and entertainment during your stay that will leave you feeling truly revitalised. Plus our hydrotherapy pool is open for swims too.

Extra funding

We are incredibly grateful to have received some very generous funding in the last year, from the likes of the National Lottery Community Fund, The Garfield Weston Foundation and Barclays bank, among others.

This funding is designed to help us support disabled people and carers when they need us most, and means we have been able to subsidise the cost of our respite breaks, so that more people than ever can experience a Revitalise stay.

BarclaysNational Lottery

Supporting disabled people and the NHS through the pandemic

Over the last year we are proud to have navigated our way through Covid-19, and like many other organisations we had to adapt significantly. Jubilee Lodge and Netley Waterside House have both been supporting the NHS for several months now; welcoming patients who do not have the virus and freeing up essential beds in local hospitals for those that do. To all of our frontline staff, thank you.

Waterside House

Waterside House has been providing breaks since 1990. The building is now in need of significant modernisation, but our plans are more ambitious than that. Waterside House, situated overlooking Southampton Water in beautiful grounds, is a site of the most incredible potential. So, it is our intention to expand the centre from 31 rooms to 60-70 rooms, creating a centre of excellence in accessible design and care support for people with disabilities including innovative technological development.

As this project is so ambitious in meeting the longer-term needs of more people, we do not think it will be possible for us to run the centre for holidays or care during the refurbishment project. Therefore we intend to close at the end of July 2021 and begin building work later in the year with a target reopening date of late 2022 / early 2023, all going well.
 

For more information you can check out our FAQs at the bottom of this page, or get in touch using our form below.

Contact Us

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FAQ's

You can plan your travel to us using our helpful pages listed below.

Getting to Jubilee Lodge.

Getting to Netley Waterside House.

Getting to Sandpipers.

We can also advise you on the best methods of transport that suit you when making your booking. 

If you are travelling to Sandpipers, there is a discount available if you book through Yellow Top taxis that gets you a 1/3 off. Just call 01704 531 000

We currently have a restriction on all non-essential staff in the centres so visitors will not be able to come to you. However, we know many guests like to see family and friends during their stay and this may be something we can offer depending on the local rules around each centre.

There is no isolation required at home, or on arrival.

Yes. Before you visit us we will ask you to take a Covid-19 test, no less than 3 days before your break. This is a nose and throat swab test which our Sandpipers will send to you. Once you receive your result, give the Sandpipers team a quick call or email.

In 2021 we hope to begin offering themed weeks again, with safely adapted activities and entertainment.

However, this will be subject to change depending on the up to date government guidance at the time.

We have implemented all the necessary coronavirus safety measures at our centres, including setting up ways that we can socially distance guests.

Other measures in place include temperature checks, social bubbling and a restriction on all non-essential staff in the centres. We will also stagger the arrival of our guests and limit the number staying in each centre at any one time, to ensure social distancing is always manageable.

At Revitalise our absolute clear priorities are your health and safety when staying with us, hopefully giving you the confidence to take a safe break at Revitalise when you can.

We are regularly in touch with the UK government to follow their guidance and are updating things daily in our centres to minimise the risks. We are also following government advice for organisations that provide care, to make sure we are doing things right.

For full details on what safety measures we are implementing, contact our bookings team.

If you develop symptoms of Covid-19 in the two weeks before your break, then you should not visit Revitalise.
 
 To rearrange or cancel your break you should call our bookings team on 0303 303 0145 or email them at bookings@revitalise.org.uk.

At Revitalise we are following government advice for organisations that provide care, to make sure we are doing things right. We are supporting as many of our teams as we can to receive the Covid-19 vaccine, but it may not be appropriate for everybody.

All our staff will continue to use full PPE and follow our infection control procedures regardless of whether they have been vaccinated, in line with the most up to date government guidance to keep our guests safe.