Woman in wheelchair talking to a young man who's volunteering at Revitalise centre with party lighting

Travel Insurance

We strongly advise all our guests to take out cancellation and travel insurance at the time of booking. For your own peace of mind, the insurance should cover you if you have to cancel your arrangements, or for any emergencies such as illness or injury that arise while you are away.

Where to find travel insurance

A listing of travel insurance providers for people with a serious medical condition is provided on the Government’s Money Helper website.

Cancellation charges

Please read our cancellation charges information carefully. Although you can make a cancellation at any time, you will lose your deposit for any cancellation made more than 30 days before departure and for cancellations made 22-30 days before departure you will be charged 50% of the full break cost. The cancellation charge rises to 100% of the full break cost for cancellations made within 21 days of departure.

For more queries around holidaying with us, please read through our extensive list of Frequently Asked Questions here.

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Cost & Funding Options

As a national charity, we fundraise to subsidise all our prices. Visit our information page to learn more about funding your respite holiday.

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Female guest raising glass of wine in toast while sitting outside at Jubilee Lodge

Frequently Asked Questions

Have more questions  about who we are and what we do? Have a look at our FAQ page where we’ve answered the questions we hear most often.

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Young female volunteer helping man in wheelchair into a van

Accessible Travel Advice

If you have a disability, travelling can be difficult. We’ve put together some accessible travel advice to help people get to our centres.

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